Klondike Road Relay Registration FAQ

How do I create an account?

Click on create an account on the home page
Enter all your information

If you wish to run or walk in the race you must also provide your gender, date of birth and pace.
If you have participated in 2019 or before you can search your racer ID which will link your profile to your old results

You will receive an email asking you to confirm your email address. If you do not receive this email check your spam folder.

How do I register a team?

If you are a team captain and would like to register a team:

Create an account or log into your account
Go to the registration page and click register for the team type you'd like to register
Accept the agreement
Set team type and division (if applicable)
Enter a team name
Click "proceed to payment"
Click payment button to pay by credit card
You will get an email that includes a link to share with potential team members

How do I register as a runner

If your team captain has already registered a team:

If your team captain has sent you an email with the link you can follow the link to join the team. You will still have to create an account.
Create an account or log into your account
Go to the registration page and search for the team you'd like to join
Select the leg you would like to run/walk
Fill out the waiver and submit the form
A second leg can be chosen on the team page if you're running more than one leg
Once you've joined your team and chosen your leg(s) click on the merchandise link to shop KRR merchandise

Why haven't I received a confirmation email?

If you haven't received an email asking you to confirm your email address please check your spam folder.

How do I find my team page?

If you've already registered for a team this year: log in, click Profile in the top navigation menu, then click your team name.

Can I change my team name?

Yes! If you're the team captain you can click the edit button beside your team name on the team page.

Can I change my team division?

Yes! If you're the team captain you can click the edit button beside your team name on the team page.

How do I set my team category?

Team category is automatically determined based on the composition of your team members once everyone has signed up.

How do I change the leg I'm registered to run/walk?

On your team's page click "Remove" next to the leg you are currently registered for. Then, click "Claim" next to any empty leg you would like to register for. Team captains can do this for any members of their team as well.

Why can't I claim a leg on the team page?

Make sure you have completed your profile before trying to claim a leg. This includes your gender, date of birth and pace.

I started an order but never paid. How do I make my team active?

If you left the order page before clicking the payment button you can access it again by:

Log in
If you see the shopping cart icon () in the red bar at the top click that, otherwise continue with the below steps
Go to Profile in the red bar at the top of the page
Under the "Incomplete Orders" section on your profile page click the date of the order you're trying to access
You should now see the blue "Pay with Card" button and can complete your order

How do I buy merchandise?

Order your KRR Merchandise here: KRR Swag Store